When one of our Clients has a problem, he naturally wants to solve it.

Whether he needs experienced Commercial Management support, requires a Claim to be developed or has the need for Expert Planning, he will want to share his problem with you and will want to talk about it.

No-one knows his problem better than he does and he will want to be sure that his Consultant properly understands his needs.

So we listen, listen and then listen some more ....

Lets look at a typical problem solving process - say we have a Claim issue.

How might we approach it?

We do things differently, which makes us different.